Customs Services


(Entry to Free Circulation Regime): rendered possible upon implementing precautionary measures of trade policy, completion of miscellaneous procedures foreseen as necessary for the import of the goods, and collecting the legally required tax.


  • Conducting a feasibility study regarding the import of the goods.
  • (Examination of the goods under the current legislation and providing a cost study to the importing company).
  • Determining the GTIP of the goods.
  • Applications/implementation for Inward Processing Regime.
  • Tracking of all Door-to-Door processes starting from the moment of order.
  • Tracking the travel and document information of the goods via the transportation company.
  • Receiving the delivery order.
  • Delivery of the original certified documents upon classifying them.
  • Pre-inspection (inspection of the goods before a customs declaration).
  • Inspection of the goods upon starting the customs importation and registration processes.
  • In the case of incomplete orders, damaged goods or errors, keeping the necessary reports and informing the relevant parties.
  • Taking, shipping and ensuring quick results of the samples obtained for the customs laboratory analyses.
  • Accrue and ensure the relevant guarantee and tax payments are made.
  • Physical delivery of the goods to the address designated by the relevant companies.
  • Delivering the documents to you/the importer along with the document delivery form.




Export: It is the regime of taking goods in free circulation and taking them out of the Turkish Customs Territory with the purpose of exportation.

  • Conducting a feasibility study regarding the export of the goods.
  • Implementations for Outward Processing Regime and TEV (Compensatory Customs Duty).
  • Obtaining health certificate, inspection certificate, A. TR, Eur-1 certificate of origin, and in the case of some countries conducting consulate certification processes.
  • Depending on the type of the goods, completing membership processes of the relevant exporters and obtaining approval of the Union.
  • Determining the GTIP of the goods.
  • Obtaining necessary permits and compliances from the relevant institutions for the exported goods.
  • Delivering the documents prepared by the customs broker to the bank and/or buyer in accordance with the customer’s instructions.
  • Follow up on the customs procedures required for the vehicle responsible for transportation of the goods.
  • Preparing the customs declaration and completing the operation for the exported goods.
  • Delivery of the documents of the goods to the transportation company.
  • Monitoring temporary export processes and keeping track of their duration.
  • Delivering the documents to you/exporter along with the document delivery form.
  • Closing the customs exit declaration.
  • Delivering the exporter copy of the closed customs exit declaration to the exporting company.
  • Organizing Accompanying and Lashing/Fumigation for your port-loaded cargo.


  • Transit operations
  • Secured transit operations
  • Postal customs procedures
  • Warehouse customs procedures
  • ATA carnet procedures
  • Procedures regarding fuel and food
  • Special Customs Tax guarantee solution procedures
  • Procedures regarding goods to be liquidated
  • Exceptions and exemptions from customs duty
  • Returned goods procedures
  • Obtaining a Bakım/repair certificate and obtaining import license
  • Obtaining an inspection certificate
  • Obtaining a compliance certificate from Provincial Directorate of Agriculture
  • Obtaining a Inspection certificate
  • Obtaining TSE and customs laboratory reports
  • Procedures for bonded warehouses, general warehouse, special warehouse, warehouse permits and establishment
  • Obtaining entrance and exit documents for inward and outward processing
  • Trademark and name registration procedures
  • Consumer protection warranty document procedures
  • Highway compliance document procedures
  • PTT approval document procedures
  • Radio General Directorate permit procedures
  • Worker health and safety certificate procedures
  • Ministry of Culture permit procedures
  • General Directorate for Petroleum Affairs permit procedures
  • Approved person status document procedures
  • Authorized economic operator status document procedures
  • Obtaining a binding tariff
  • End-of-month account consensus
  • Monthly transaction reports
  • Ability to report the status to customer at any stage of the processes
  • Digital archive services
  • Ensuring regular flow of information regarding changes in legislations
  • Providing training to customer’s personnel regarding the application.



Your domestic and international transportation, bonded or duty-free storage are delivered through our contracted suppliers, to the right place, at the right time, at the most affordable costs, by the planning of expert and experienced personnel.

Upon notifying Tuna of the loading/unloading location and date, the following are conducted on behalf of your company with the condition of your approval;

  • Determining the transportation company
  • Obtaining detailed freight price
  • Agreeing on delivery date and place
  • The travel of the goods is tracked and when necessary, the customer is informed
  • Organize with the transportation company the documents necessary to be brought alongside the goods
  • Invoice
  • Quality Control Certificate
  • Packing List
  • Insurance Policy
  • If requested, transportation insurance policy of the goods will be issued with your approval
  • Delivering the goods to the bonded warehouse


Our customers working with Tuna Customs Consultancy can log in to the "TUNA ONLINE CUSTOMS" panel and access services such as: Digital Archive, Declaration Inquiry, Warehouse Stock Product Report, Expiration Process Tracking, Inward Processing Tracking, Free Zone Stock Report, Document Drop Stock Report, Order Report, File Status Monitoring Report, Export Report by DIIB Number, GTIP-Based Import Report, Legislation Search, GTIP Search and Tax Calculations.



The digital archive systems is a modern information management system that accesses document movements within Tuna Customs Agency in order to electronically record the document traffic and business volume with clients, accelerate the processing times, detect points of problems, overcome these problems and plan the document flow. Thanks to this system, the document-information security has increased. As the system can lessen and speed up the workload for both our company as well as client’s company, it provides a possibility to reduce cost and time for both parties.


With digital archiving, accessing time of documents is reduced, saved labor and time, no longer need to access original documents, and therefore risk of document loss is eliminated. With this system is it now possible to bring to light the documents which even you would forget that existed. By being able to share one document with multiple personnel within your company, information is better disseminated and corporate efficiency is increased.


With the use of digital archive, customers working with Tuna Customs can instantly access all customs files and documents related to their finalized customs transactions with various filter options. Hence, prior to the physical documents reaching, customers are able to access their own files and documents digitally.




With the special passwords and usernames we give to our customers, they can access the Declaration Tracking System on the internet and the relevant persons can instantly follow up on the status of the declaration. In addition, since notification can be made via e-mail through the system, declaration statuses can be automatically reported at specified times and delivered to our customers via e-mail.



Thanks to the inter-system integration we provide with our customers, files and invoices created during their processes are quickly provided. Furthermore, integrations can be made for automatic declaration creation and transfer of financial data.

Reach the Solution Quickly, Easily and Reliably.